Prospect acquisition
- Monitor website visitors and leverage their browsing patterns to craft personalized communications
- Implement multi-channel campaigns to maximize your audience reach and maintain a cohesive customer experience
- Implement chatbots to capture and nurture leads round the clock, enabling scalable lead generation and nurturing
Tailored communication at an individual level
- Consistently improve customer profiles to enhance the accuracy of segmentation
- Utilize behavioral data to trigger immediate messages in real-time based on customer actions
- Suggest products based on past purchase history and individual preferences
- Optimize revenue potential by leveraging back-in-stock alerts and implementing effective strategies to address cart abandonment
Engage in conversational marketing and commerce
- Optimize conversion rates by providing appropriate support at every stage of the customer journey through a combination of agents and chatbots.
- Harness the inherent capabilities of chat apps and digital channels to engage customers individually in unique and impactful ways
- Empower customers to explore, choose, and finalize product purchases seamlessly within the chat interface, eliminating the need to navigate away