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Meet our customers

We work with global brands and leading retailers, both online and offline. Here are some of our customers.

Amazing online retailers

Pure e-commerce requires total dedication to the digital customer experience. Our platform helps them better include customers and customer feedback in this process.

 

Furniture1

European furniture retailer with 15 retail sites in 12 countries. Reviews.

Adlibris

Largest online bookstore in the Nordics. Selling physical books, e-books, audiobooks, toys, games, stationery, etc. Product reviews.

Royal Design

Leading retailer of kitchenware, home decor and furnishings. Product reviews.

Bygghemma

Leading Nordic home improvement retailer. Product reviews.

Hemmy

Swedish online retailer for appliances. Product reviews.

Nordic Nest

Swedish and Scandinavian design and decor. Product reviews.

Skincity

Skin care and makeup with innovative retail concept. Reviews.

Greatest consumer brands

Global brands and manufacturers need to manage a mix of retail channels, market places and direct sales. We help collect reviews from wherever their customers are. The content is used on brand sites and for content syndication, and internally in voice-of-customer programs, consumer-centric innovation projects, and by after-sales and consumer marketing teams.

 

HP

Global brand using TestFreaks review crawling and syndication services.

Electrolux

Collecting reviews from product registrations in 10 markets, syndication.

Casall

Global training and fitness brand. Reviews.

Houdini Sportswear

Outdoor clothing brand, sustainable performance design. Product reviews.

Polarn O. Pyret

Classic Swedish childrenswear clothing brand. Reviews, Q&A.

Brother

Japanese multinational electronics company. Syndicated reviews.

Craft

High-quality sportswear and performance wear. Product reviews.

Philips

Multinational brand for health, personal care and electronics.

TCL

World’s 2nd largest TV manufacturer. Retailing in 160 countries. Reviews.

Post-sales customer data is often disconnected and includes inconsistent account and contact information, products purchased, contracts, entitlements, tenants, tickets, case escalations, feature requisitions, etc. 

 

The investments modern brands are making in customer data is therefore not only about acquisition of new customers, but retention too. They want higher renewal rates. They want to uncover more opportunities for expansion and for more of those deals to close. They want to increase the lifetime value (LTV) of their customer relationships

Retaining customers requires loyalty-building experiences and innovation. Customers expect great products, services and experiences from the brands they buy.

Business Leaders want their organizations to better understand their customers so they can create innovative products and services to build loyalty and to monetize new revenue streams fast.

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